Committed

At Equipment Maintenance Solutions, our goal is to exceed your expectations. We listen to the concerns that health care professionals have with the approach most service providers take to repairing equipment, and it inspires us to set the bar even higher. Our core commitments include:

Higher-Quality Service

We believe that high-quality service is multi-dimensional. That's why we continuously invest in our ability to provide superior maintenance and repair services, applications support, responsiveness and parts availability.

Closer Relationships

We believe that unfamiliar people in remote places cannot adequately provide you the support you expect. That's why we're committed to being as local, familiar, and personally devoted to you as possible.

Increased Cost-Effectiveness

We believe that you shouldn't have to sacrifice service quality for savings. That's why we offer premium EMS service options at highly competitive rates.

Unrivaled Flexibility

We believe that cookie-cutter contracts don't suit your unique needs. That's why we tailor EMS service plans to accommodate your specific requirements.

Quality Policy

Equipment Maintenance Solutions is an ISO 9001:2015 certified company. We strive to exceed the unique expectations of each customer by providing premium service and quality parts. We are committed to complying with all applicable requirements, and to maintaining the effectiveness and continual improvement of the Quality Management System.

Clients

Well-maintained equipment is critical to any health care operation. That's why providers from all corners of the health care community choose EMS for repair and maintenance services.

Health Systems

We understand the relationship between our service and your high standards for patient care, efficiency and fiscal responsibility. That's why we commit ourselves to quality, dependability and affordability. In addition, we realize that many health systems aim to transcend traditional service arrangements. That's why we work with you to develop new and creative approaches to achieving your goals.

Clinical Engineering Teams

From in-house biomedical engineering departments to other third party service providers, many of EMS' most-valued clients are other clinical engineering teams. For some of these clients, we provide additional sets of eyes and hands when they're in a bind. For others, we fill entire gaps in their service programs. Whatever the case, we believe there is strength in unity.

Imaging Centers

A smaller scale shouldn't make you a smaller priority. That's why EMS provides the same level of high-quality service and unrivaled response times to clients of every size. We also understand the importance of cost-savings and affordability to entrepreneurships. That's why we offer premium EMS service options at competitive rates and commit to a strict anti-nickel and diming policy.

Mobile Providers

At EMS, we attribute a lot of our success to our unrivaled response times – which we provide to even our most transient of mobile clients. In addition, our facility can accommodate several mobile trailers for storage, on-site repair or cleaning services.

Sales

We understand the dynamic nature of the health care environment, and we offer additional services to accommodate of your ever-changing needs.

Equipment

The process to purchase new or refurbished equipment shouldn't be stressful or confusing. That's why we've made it a goal to improve your experience.

Gone are the days of scrutinizing the manufacturers' lengthy and overly technical sales proposals. Instead, we take on the legwork to identify the best offers and present them to you in easy-to-understand terms.

We have experience with all modalities of medical imaging equipment, including:

Consulting

To accommodate even more your business needs, we offer an array of consulting services related to:

Capital Planning... for capital equipment purchases, real estate purchases, expansion efforts...

CON Management... from data compilation and application to monitoring and oversight...

Relationship Structuring... among hospitals, physicians, entrepreneurs and developers, to identify synergies and mutually rewarding business ventures...